RETURN POLICY
We guarantee 100% satisfaction. If you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 12 days of receiving the order. Please note that the following conditions apply: You are responsible for paying to return the item(s) to our fulfillment center. There is no additional charge when we ship your exchange items to you. Shipping charges are not refunded when you return an item. Items must be in new, resalable condition. Clothing items must have tags attached to be returnable. If we do not have your requested exchange item on hand, we may issue a refund for your returned merchandise instead. We will make every effort to fulfill exchange requests whenever possible. We are not able to fulfill exchange requests if the exchange item requested costs more than the item being returned. Because we do not store our customers' credit card information on file, we are unable to charge your card for any difference in price. We can only process exchanges for like-quantities. For example, if you return (1) Tshirt, we cannot process an exchange for (2) T-shirts, even if the total merchandise value is the same. Return Instructions Securely pack your merchandise. We are not responsible for items that are damaged while in transit. Include a note with the following information:

• Order number
• Refund or Exchange
• Reason for return

• Order number
• Item(s) to be returned

• Order number
• Damaged item(s)
• Notes about the condition of the box, packing materials, etc.

• Item Name
• Defective item
• Description of the defect

• Order number
• Item(s) returned
• Returned for a refund or exchange
• Exchange item requested (if applicable)
• Tracking information for the returned item(s)

SHIPPING INFO
DUE TO A HIGH VOLUME OF ORDERS, PLEASE ALLOW 10-16 BUSINESS DAYS FOR PROCESSING Packages may require signature for delivery. For all orders we use the U.S.P.S. Orders that are shipped using ground service characteristically take up to 10-16 business days depending upon the distance. If duties and taxes are imposed they are due at the time of delivery. Consult your local customs office for more information on your Country’s duties and taxes. Shipping Policy Our current order processing time is 1-2 business days for in-stock merchandise. During this processing time, your online order is transmitted, safely packed, and processed for shipment as quickly as possible.
Please note: Orders placed after 1:00pm Eastern Time will begin processing the following business day. Backordered and pre-order items will not be processed until inventory is received at our stock center. We want to ensure that your order is shipped to you as quickly as possible. If your order has experienced a delay in shipment which exceeds the normal processing and shipment time, please contact us using the "Contact" tab below and make sure to include the following information: ~Order number ~Item not yet shipped

COLORS
We display colors of our products on our site as accurately as we can, but the actual color you see depends on the accuracy of your own monitor, which we cannot guarantee.

All prices we show on this site are subject to change without notice. Prices stated at beginning of shipment apply. Applicable taxes or shipping and handling charges are not included in the product prices, but all such charges will be added to your invoice and will be visible at Check Out before you complete your purchase. Information about our shipping and handling rates is available under each product description and at Check Out. We arrange for shipment of products purchased on the site, but we are not liable for delays in shipments as shipping schedules are estimates and cannot be guaranteed. If for some reason we cannot ship your products within thirty (30) days, we will provide you with notice and an estimate of time for delivery and an option for refund, substitute goods (at our discretion) and/or to maintain the order. You know we trust you, but all payments (including shipping and handling charges) must be received by Company prior to shipping – no C.O.D.s! We accept payment only by the following methods: Master Card, Visa and Discover. Please don’t send cash or personal checks.

All offers and promotions are not intended to be used in combination unless otherwise specified. DILLS CUSTOM APPAREL® reserves the right to cancel and refund any order at our discretion. If your order is eligible for the Promo Code, you'll see the adjustment to your order total on the PAYMENT & REVIEW page later in the checkout process. Promo Codes are subject to expiration dates and other terms and conditions. If the promo code does not work, please review the terms and conditions shown where you received that promo code.

1. Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. 2. Use License a. Permission is granted to temporarily download one copy of the materials (information or software) on Dills Custom Apparels web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: i. modify or copy the materials; ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial); iii. attempt to decompile or reverse engineer any software contained on Dills Custom Apparels web site; iv. remove any copyright or other proprietary notations from the materials; or v. transfer the materials to another person or "mirror" the materials on any other server. b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Dills Custom Apparel at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. 3. Disclaimer a. The materials on Dills Custom Apparels web site are provided "as is". Dills Custom Apparel makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Dills Custom Apparel does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. 4. Limitations In no event shall Dills Custom Apparel or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Dills Custom Apparels Internet site, even if Dills Custom Apparel or a Dills Custom Apparel authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Revisions and Errata The materials appearing on Dills Custom Apparels web site could include technical, typographical, or photographic errors. Dills Custom Apparel does not warrant that any of the materials on its web site are accurate, complete, or current. Dills Custom Apparel may make changes to the materials contained on its web site at any time without notice. Dills Custom Apparel does not, however, make any commitment to update the materials. 6. Links Dills Custom Apparel has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Dills Custom Apparel of the site. Use of any such linked web site is at the user's own risk. 7. Site Terms of Use Modifications Dills Custom Apparel may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. 8. Governing Law Any claim relating to Dills Custom Apparels web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site. We reserve the right to furnish materially equivalent substitutions for materials which cannot be obtained in sufficient quantities, or to cancel the excess portion of the order. We shall not be in default if delivery is delayed or rendered impossible by forces of nature, war, civil commotion, governmental action, terrorism, fire, storm, flood, explosion, strikes, walkouts, other industrial disturbances, utility, services or transportation interruptions, or any other cause beyond our reasonable control. We may revise or modify products, product information or pricing without notice. We are not responsible for typos, fax or printing errors. These Terms and Conditions of Sale will be governed and interpreted pursuant to the laws of the State of Florida, United States of America, for contracts to be executed and fully performed therein and notwithstanding any principles of conflicts of law. The parties specifically disclaim application of the Convention on Contracts for the International Sale of Goods. You specifically consent to personal jurisdiction in the State of Florida in connection with any dispute between you and Company arising out of these Terms and Conditions of Sale or pertaining to the subject matter hereof. The parties to these Terms and Conditions of Sale each agree that the exclusive venue for any dispute between the parties arising out of these Terms and Conditions of Sale or pertaining to the subject matter thereof will be in accordance with the provisions of the Terms of Use. You irrevocably waive all rights to bring or participate in any class action suits or claims regarding the matters related hereto. If any part of these Terms and Conditions of Sale is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms and Conditions of Sale constitute the entire agreement among the parties relating to this subject matter. To the extent a purchase order, confirmation letter, or other communication is inconsistent with these Terms and Conditions of Sale, these Terms and Conditions of Sale will govern, unless expressly agreed in writing otherwise by an executive officer of the Company (i.e., regular employees cannot bind the Company). Last updated: September, 2011

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We collect and store the following information:

• email address, physical contact information, and financial information;
• computer sign-on data, statistics on page views, traffic to and from Sites and ad data (all through cookies – You can take ~steps to disable cookies on Your browser, however this is likely to affect Your ability to use the Sites);
• discussion board posts and other messages, including correspondence between us and You; and general information regarding the Products or Services You have registered to receive.

We do not store the following information normally:
• credit card information.
OUR DISCLOSURE OF YOUR INFOMATION
We do not sell or rent Your personal information to third parties for their marketing purposes without Your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates other’s rights, or protect anyone’s rights, property, or safety.

SECURITY
To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of Your information. However, “perfect security” does not exist on the Internet, so we make no guarantees.

We warrant that there will be no material defects in workmanship, materials, operation or finish for the products for one (1) month from the date of your purchase. This warranty will not apply to subsequent owners, or for defects due to fire, casualty, forces of nature, failure to exercise customary maintenance of the products, or the consequences of uses other than those for which the product was intended. Our only liability under such warranties, whether in tort, contract or otherwise, will be, at our option, to repair or replace the products, or to refund the amounts paid for products returned to us. IN NO EVENT WILL WE BE LIABLE FOR MORE THAN WE WERE PAID FOR THE PRODUCTS. We have no liability to pay any costs for repairs performed by anyone other than us, unless in each instance we have given our written approval prior to any third party repair. EACH OF THESE LIMITED WARRANTIES IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES MADE TO YOU, EXPRESS OR IMPLIED, AND STANDUP FIGHTER HEREBY EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE RESULTING FROM THE USE OF A PRODUCT. To obtain information about or to make a claim concerning performance of a warranty obligation you must contact us by email at info@dillsathletic.com

The primary browsers DillsAthletic.com is designed to support are Internet Explorer, Firefox, Safari and Google Chrome. Our site operates and displays best in a 1024 resolution setting. For optimal performance at DillsAthletic.com, use Microsoft® Internet Exporer 8.0 or later. If you use older browser versions — Internet Explorer 7.0 or earlier — some key functions (such as checkout and account set-up) may not work properly. Ordering at DillsAthletic.com requires an SSL-compliant browser with a "secure" mode. To make sure your browser is secure, look at the bottom of the checkout page for a closed lock or an unbroken key. Also make sure JavaScript is enabled in your browser's Preferences. Apple Products may experience display and operating issues because DillsAthletic.com uses a display program called Flash. In addition, most computers running a 64-bit Web browser on a 64-bit operating system will experience problems displaying Flash elements.